In a world of constant uncertainty, employees deserve clarity, trust, and truly meaningful communication.
I help organizations connect with their people in new ways — using trauma-informed employee and internal communications strategies crafted for today’s complex realities.
Building clarity when the world isn’t clear
The way organizations communicate inside their walls matters more than ever. My approach is rooted in trauma-informed principles — delivering information that breaks through the noise, offers stability, and supports your workforce without overwhelming or disrupting.
I specialize in a unique discipline:
Not coaching. Not wellness. Not burnout prevention.
Instead: systemic, multidisciplinary approaches to ensure corporate messages break through — especially when it matters most.
Why trauma-informed communications matter now
In an age of uncertainty — geopolitical tensions, public health threats, climate disasters, market volatility — the way companies communicate internally must evolve. Classic approaches fall short when employees are grappling with stressors far beyond the workplace.
Trauma-informed communications move beyond platitudes and engage with employees as complex, thinking, feeling humans whose lived experiences shape how they receive organizational messages.
My approach: redefining internal communication
Consistent and predictable
Information is delivered reliably and with intent, making the complex accessible and actionable.
Rooted in why
Employees are informed, not shielded, so trust can take root even in discomfort.
Meaningful participation
Feedback isn’t an afterthought. Employees are invited to help shape the narrative, creating buy-in and shared ownership.
Empathetic framing
Language, timing, and channels are selected with care — minimizing misunderstanding, confusion, and emotional withdrawal.
Honoring complexity
Acknowledges that external chaos and personal histories seep into the workplace. Instead of wishing it away, trauma-informed communications work with this reality, not against it.
Solving today’s biggest internal comms challenges
Cutting through the noise
Crafting messages that resonate — filtering out distortion and helping employees focus on what truly matters.
Reinforcing organizational values
Making explicit what the company stands for and how it supports its people during difficult times.
Supporting choice and voice
Facilitating two-way engagement so employees know their perspectives are heard and considered.
Strengthening community and belonging
Communication becomes the bridge, connecting people to each other and the mission in the face of adversity.
Expertise you won’t find anywhere else
With over two decades leading newsrooms and employee communications programs for complex organizations — including at the helm of Cisco’s award-winning team — I bring:
Global-scale perspective
Advanced expertise in trauma-informed leadership and communication science
A commitment to clarity, inclusion, and practical action
Proven results translating institutional chaos to actionable guidance for tens of thousands